I have probably left some things we have tried already out of the above, but can advise what has been done if anybody has any ideas on where we can go with it. We have young children and operating the TV smoothly is really important!!!Īny suggestions much appreciated. The other products have no issues with the remote at all. Something in our house must be interfering with the YouView box infra-red. This is so frustrating, as it has operated for a long time with no real problem. Which to me confirms the box isn't locking up. If you use the buttons on the top of the YouView box, while you are having trouble with the remote, you can scroll/select etc as normal. In fact the YouView remote operates the TV absolutely fine, it only has trouble operating the YouView box. These all work with their own respective remotes no problem at all. We have an older circa 2007 Panasonic 42in Plasma, an Apple TV (circa 2013), and a Panasonic DVD player. I am hoping an expert will see this and be able to throw some pointers our way. I feel there is something in the house causing interference somehow, but am at a loss to what it could be. They are saying there is not much else they can do - which I think is awful service for loyal customers. We have had BT supply 3 remotes and 1 new box but still the issue persists, pretty much as soon as they are replaced. There is no particular pattern to this - it can be day or night, house lights on/lights off, just after turning on or it being on for a long time before playing up. It gets so bad you feel like throwing the remote at it!! tv with the Youview (DTR T2210) Remote for LG TV - 42LN540V, Ive followed all the BT. Works with ALL YouView Set Top Boxes from BT and Humax With a dedicated BT player button you can quickly access the BT player and On Demand films With Brand. But over the past 18 months we are having major problems getting the remote control to operate the box reliably. Now on the spectrum, remote control code hit the TV key for once. We have had this box, and the previous gen box, for approx 6 years all in all.
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